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Silver Gold Platinum
Seats 10 50 Unlimited
On-boarding + Pro training 2x 90 minute web 1 on-site + 2x 90 min web 1 on-site + 2x 90 min web
Framework Training half-day web overview 1 day on-site * 1 day on-site *
Private Insiders Updates + Q&A Quarterly 90 min web Quarterly 90 min web (x2) Quarterly 90 min web (x2)
Dedicated Account Manager Yes Yes Yes
Response SLA < 24 Hours < 24 Hours < 12 Hours
Zendesk ticketing Yes Yes Yes
Private Slack Access Yes Yes
Live Code Review 4x 1 hr web session 10x 1 hr web session 20x 1 hr web session
Add'l Code Reviews Extra Cost Extra Cost Extra Cost
Long-term FW support Yes
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