Protect your investment with enterprise-grade support, tailored to fit your needs.
Get rapid remediation of issues, so you can focus on building your app and shipping sooner.
Go line-by-line with our experts as they share coding best practices and advice.
Rest easy knowing you’ll get the attention and responsive attention you need to meet your goals.
Give your team the skills and tools they need to be successful building apps on day one.
Work with a dedicated engineer who knows your history, your team, and your priorities.
Need answers now? Get instant access to support with a dedicated Slack channel.
Choose from one of our existing support plans, or customize one that’s perfect for you.
| Standard | Premium | Business Critical | |
|---|---|---|---|
| Service requests | 12/ mo | 24/ mo | Unlimited |
| Bugs and feature requests | Unlimited | Unlimited | Unlimited |
| Support SLA | One business day | 12 business hours | 12 business hours |
| Hotfixes | Yes | Yes | |
| Priority queuing | Yes | Yes | |
| Architecture and code review consulting | Yes | Yes | |
| Private Slack Channel | Yes | ||
| Designated Solutions Architect | Yes | ||
| Prioritized Feature Requests | Yes | ||
| Private Insiders Updates | Yes | ||
| Contact us | Contact us | Contact us |