Dear Customer,

We appreciate your concern in this time of uncertainty, as individuals and companies alike are feeling the impact of the coronavirus (COVID-19). Our hearts go out to everyone affected by this pandemic, and we are committed to doing everything we can to ensure the safety of customers and employees.

We understand the continuity of your business and the ability to offer mobile resources is more important than ever. Ionic is committed to continuing to provide the highest quality products and services on which your business depends. We set out with the mission to reduce the barriers of mobile app building, making it cheaper and easier to extend critical applications to your customers and employees. This is our passion, which continues to guide us as we closely monitor, assess and respond to evolving events.

As a valued client and community member, we would like you rest assured that Ionic is taking the necessary precautions to mitigate an interruption of operations due to the growth of positive cases of the Coronavirus COVID-19. Our leadership is working diligently to maintain policies that will ensure the health and safety of our employees so that we can continue to serve you and maintain our commitment of excellence to your business.

For further detail on our plans, please our response to common questions below:

Does Ionic have a contingency plan for COVID-19?

Effective March 2, 2020, Ionic began taking precautions to ensure the health and safety of our employees, who are at the core of everything we do. Our history of embracing remote work has made the transition to a fully remote environment seamless. While this does impact some planned events, we expect the impact of our response to COVID-19 on our business services to be minimal. We also offer extended sick leave to any employees should they need it and we have suspended business travel indefinitely. We will continue to comply with the recommendations of the World Health Organization (WHO) and our local health authorities and will change our policies as appropriate.

We are committed to lessening the potential spread of the virus in our communities, to supporting our employees and their families, and to ensuring we are able to continue serving our customers long-term. Our leadership team will continue to assess the situation in real time and will remain vigilant in our ability to accommodate the evolving environment.

What are the chances that Ionic’s operations will be affected?

Ionic services our clients through the following products/services:

These services are developed, maintained and delivered by our stellar employees, which is why it is of chief importance to us to ensure their continued health and safety. We will continue to enforce business policies to give our employees the flexibility they need to ensure they can remain dedicated to providing the highest quality products and services to our loyal customers.

We know our customers work hard to deliver mission critical apps that support the needs of their business. In this time of crisis, we understand these apps are more critical than ever to ensure your employees and customers are able to engage necessary resources from the safety of their homes. Our team continues to be passionate about making it cheaper and easier to make such applications accessible and are dedicated to continuing to support your efforts throughout this journey.

What is Ionic’s communication strategy through the duration of this pandemic?

Ionic is committed to communicating critical updates with our clients and community members. We have posted our strategy here and will continue to keep this page updated as our strategy evolves.

Who can I contact for further inquiry?

If you have additional concerns, please direct further inquiries to

On behalf of Ionic, we sincerely appreciate your continued loyalty and partnership. Stay healthy!


Ionic Leadership